Why I Don’t Call Dr. Laura Schlessinger

Dr. Laura isn’t getting enough calls. Talk radio in general gets fewer calls than it used to, but the Dr. Laura Program is built around calls. As with many other hosts, she can monologue. But she wants calls.

We can tell she’s not getting enough calls because she dropped down to four “live” programs per week, but will still monologue for a while in the middle of the program, read letters, and yet still fill time with playing unannounced repeat calls, some from years ago and some from a few days ago. The screeners sometimes have to put unprepared callers up.

Her program can be heard live across North America. Why isn’t she getting enough callers?

Well, I know why I haven’t called. Maybe Dr. Laura or her staff will learn from me. I’m a paid subscriber to her program, not a general SiriusXM listener. I have thought for a long time that she’s an overall positive influence. I have concerns, questions, decisions, and situations for which Dr. Laura’s focused, experienced, sincere evaluation might help. I can probably disguise my voice enough without sounding weird. But I won’t call her.

Here are the reasons why.

1. She’s not there to help the caller. Callers are fodder for Dr. Laura getting her messages to listeners. She sees this as helpful to listeners. She has repeatedly said as much. I have no interest in being used as essentially an object lesson or warning against something I can’t change now. I already do that on this blog! She has helped many callers, but it's not her primary goal, and I believe she has hurt some callers. She will not take or will quickly dump calls that don’t easily serve her agenda, and spend much time countering a call that she might see as conflicting with her agenda after the caller is no longer able to clarify or defend. She usually won’t help callers who need to know HOW to discern, determine, or elicit something from others, so she gets curt or scolding if a caller says “I don’t know” regarding the reasons behind another person’s behavior. She can tell them how to find out, but she usually won’t. She will, more often, try to get the other person onto the program as well, which almost never happens.

2. Sometimes, she doesn’t listen. Per the point above, she doesn’t really need to listen to the caller in order to make assumptions and pontificate. But it can be a problem for her when listeners who are paying close attention notice, because they want her advice and statements to logically flow from what the caller said. And the caller sure wants that! There are reasons she might not listen to any given caller, other than preparing her retort or daydreaming. She has ads to read, other calls listed on her screen, work going on around her home (she works from home), a really great view, her dog, program staff talking in her ear (every once in a while we hear them when we’re not supposed to), and she eats, unmuted, during the program, while taking calls.

3. She doesn’t accept that crosstalk is a normal part of phone conversations, and reacts angrily to it. The way phones, especially mobile phones, work, there is no good way to avoid all crosstalk. Every other talk program host seems to have accepted that some crosstalk is to be expected, and calmly and politely work around it.

4. She interrupts, and not pleasantly. Related to the above, she will often ask the caller a question, the caller will start to answer, Dr. Laura will interrupt the caller mid-sentence, then be upset that the caller didn’t immediately stop the moment she interrupted. This can sidetrack the entire call. She has had many methods of interrupting, but the one she currently favors is a loud, high-pitched “WOO HOO!!! WOO HOO!!!” No thanks! Maybe try a gong? At least it would be funny. 

5. We have an incompatible worldview. I'm a Theist who believes in miracles, including that the Lord can and does operate in our lives. This does NOT excuse inaction on our part when, where, and how we should act. Followers of Jesus are supposed to do certain things and not do certain other things. Dr. Laura has decidedly dismissed certain things Theists in general and Christians in particular consider part of life. Sometimes her worldview, which appears to be Deistic or Atheistic, conflicts with this. This has an impact on the advice she gives and can cause her to sound critical of Christian theology.

Also, one of the things I'd ask her about is how to handle divorcing my wife in terms of my communication and other behaviors, if I were to do that. But Dr. Laura tends to think men owe women money for sex, whereas I see sex as something people share. Of course the law would force me to pay a lot in a divorce, but I don't see it as immoral to seek how to pay as little as legally possible.

6. Dr. Laura lives in a different world. Most radio hosts and most advice mavens pretty much live in the same world as the rest of us. For a long time now, Dr. Laura has had a net worth of tens of millions of dollars, if not more. She lives in an exclusive estate she tried to sell for 20+ million dollars. She pretty much works a job she loves, with no boss, four days per week, from home, for probably about 4 hours per day mid-day. Good for her, and I mean that, for doing so well. But it has influenced her advice sometimes, when she fails to understand the limitations and demands on her callers. One big thing I’ll be facing includes retirement. She often speaks out against it. I don’t need to be told not to retire.

Furthermore, disapproving of shacking up, casual sex, and making "salad" (blended) families is fine, but failing to grasp what present-day dynamics are, whether we like them or not, and deal with them, is a problem. We hear this when she tells a teen or young woman that the guy they had sex with is telling all of his friends, as if that is still some deterrent. There’s no stigma anymore in casual sex, unmarried cohabitation, and stepfamily constructs, or having a big wedding when any or all of these things have been involved. As my kids reach adulthood, I might be dealing with these things whether I like it or not. 

She has an unreasonable bias against technology. She rejects the use social media because she had to struggle to get her platform and now just any lowly person can have their message go viral even though they haven’t “earned” it. These things are a part of my life and there’s nothing wrong with that. 

7. She has a terrible history with family and close relationships. Her critics have made a point in pointing out her estrangement from her mother, which is part of the reason her mother was dead for quite a while before anyone knew. In Dr. Laura’s defense, as she has pointed out, her mother apparently had no friends to notice she wasn’t present, but Dr. Laura also wasn’t close to her father, apparently isn’t close to her sister, didn’t keep her first marriage together, and either her son and/or daughter-in-law requested she not talk about them on air anymore, other than mentioning stories of his childhood, or they’re estranged. Whatever is going on, it’s very different from when she’d frequently mention them, have current pictures of the three of them together posted on social media (which is OK for her to use), and have the DIL on the air with her to talk about HR situations. We also know Dr. Laura, well into adulthood and her career, decided to practice Orthodox Judaism (her mother was an Italian Catholic, her father Jewish), got her husband and son into it as well, then she stopped, apparently because of some problems with some people. What’s the common denominator in all of this?

We don’t really know how her relationship to her late husband was. We know she didn’t give their son her husband’s last name, and we know what little she has said: he was ill or in delicate health for years before he passed, he agreed with her when she said she’d destroy him if he ever hurt their son (said when she was pregnant), he protected her while she was very pregnant and crossing a busy street, he’d gas up her car. We really haven’t been told more, so we don’t know more than that and how the relationship started. He doesn’t show up in the stories of her son’s childhood other than handling something at the school office.

Yes, a heart surgeon can treat heart ailments even if they have their own heart ailments or even unhealthy behaviors. But in the context with everything else, it’s a concern. I have benefited from what she’s said and written about marriage and family, but it has to be taken with much salt.

8. General rudeness. I can agree that, sometimes, her tactics are “necessary” to push a caller out of their rut. However, that’s not always the case, as other professionals have demonstrated. She herself will, occasionally, show that she can be gentle and pleasant in dealing with a caller, so we know she can do it.

It’s definitely rude for the host of a call-in talk program to make assertions and bring up topics but refuse to take calls pertaining to them. If I could call her and discuss some of her assertions I think might be flawed, I might. But she doesn’t allow for that. She will not argue nor debate. As such, I’m left with thinking she’s mistaken or being too selective in the studies she uses; maybe I’m wrong, but she won’t take the steps to show why. Callers aren’t even allowed to address something relating to a previous caller other than to ask for “clarification.” 

So, there it is. I don't want to be misinterpreted and verbally beat up, I can't ask many questions I'd like to ask, and I have doubts that for some of my specific concerns, I'd be getting advice that isn't being skewed by her own obvious biases and the relational failures she doesn't discuss. Those are the reasons I don't call. I could call her to praise her for the many things I do like about her program, books, social media, etc., but that’s boring radio.